FAQs

 

1. What is the inspiration behind the name "Countin' Faces"?

• The name "Countin' Faces" represents the idea of counting the faces of people you encounter on your journey to success. It embodies the everyday hustle of individuals who work hard to achieve their goals.

2. What is the target audience for "Countin' Faces" clothing brand?

• The target audience for our brand is the everyday hustler. We create clothing for individuals who work hard and strive for success in their daily lives.

3. What types of clothing does "Countin' Faces" offer?

• "Countin' Faces" offers a range of clothing items, including t-shirts, hoodies, sweatshirts, hats, and accessories. We are constantly updating our product offerings to meet the needs of our customers.

4. What is the quality of the clothing offered by "Countin' Faces"?

• We take great pride in the quality of our clothing. All of our products are made from high-quality materials and are designed to last. We use premium fabrics and employ rigorous quality control measures to ensure that our customers receive the best possible products.

5. How can I place an order with "Countin' Faces"?

• You can place an order with "Countin' Faces" through our website. Simply browse our selection of products, add the items you want to your cart, and proceed to checkout. We offer secure payment options and fast shipping.

6. What is your return policy?

• We only accept refunds if an item is defective. Full return policy is on this page

7. How can I stay up-to-date on new product releases and promotions from "Countin' Faces"?

• You can follow us on social media or subscribe to our newsletter to stay informed about new product releases, promotions, and other updates from "Countin' Faces".

 

Return Policy:

At Countin' Faces, we want you to be completely satisfied with your purchase. If you order a piece from us and it is defective, you may return it for a refund or exchange within 30 days of purchase.

To initiate a return, please follow these steps:

1. Contact our customer service team at info.cfsyndicate@gmail.com to request a return authorization (RA) number.

2. Pack the item(s) you are returning in their original condition and packaging, with all tags attached. Please include a copy of your order confirmation or packing slip with your return.

3. Ship the item(s) to the address provided by our customer service team, using a trackable shipping method.

Please note:

• All returns must be received in their original condition and packaging, with all tags attached. We reserve the right to refuse returns that do not meet these criteria.

• Shipping fees for returns and exchanges are the responsibility of the customer, unless the item(s) received were damaged or defective.

• Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item(s).

• Exchanges will be processed within 3-5 business days of receiving the returned item(s). If the requested item is out of stock, we will issue a refund or store credit.

If you have any questions or concerns about our return policy, please contact our customer service team at info.cfsyndicate@gmail.com. We are always here to help!